Business Process Outsourcing: A General Understanding

Business Process Outsourcing: A General Understanding

There is a misconception on Business Process Outsourcing in general. The purpose of writing this article is to help and understand what is Business Process Outsourcing (BPO) and to clear which is also not covered under BPO although it is outsourced through businesses.

Read More
The Job

The Job

And how do you explain when things don’t go as you assume? I mean how any organization really get something exceptional? For example, why is apple so innovative? Year after year along with all completion, how apple is continuing their innovation and creativity?And yet we must not forget that they started as a computer company! Just like other computer manufacturer organization they got everything like distribution channel,customer service, after sales issues but what really makes them different in continuation of the word innovative and changing the world? Alike this example, the BPO industry in Bangladesh is one of the emerging sectors which have started contributing in financial and technology sector. If we access a bit deep, we find it’s not the system which is making the change rather it’s the people who are leading the system are making the changes. All innovation and creativity starts with human inside. And yes, it’s a potential selection that you choose to be a part of this untapped sector to contribute. So to be a part of this market what are the attributes you required? Some people mention just a “Call Center Job”, but it must be named as “Communication Chamber”. One chair with technical system and you are supporting hundreds of your customer and that’s how a contact center begins. Let’s point some basic requirement and attributes you are really need to be a part of this job:

Read More
How to become an instant celebrity By Mitch Carson

How to become an instant celebrity By Mitch Carson

All of us want to be famous, to see our names in lights and have our names on everyone's lips and as the main subject in all discussions, positively of course. To achieve this you have to be great at marketing yourself. With modern technology becoming a celebrity is easier than you ever thought. Here are some steps that will make you an instant celebrity:

Read More
The Power of Acknowledgement By Helice Bridges

The Power of Acknowledgement By Helice Bridges

“The deepest principle in human nature is the craving to be appreciated.” - William James Have you ever longed for your spouse, parents, siblings, children, boss, colleagues, neighbors to tell you how much you are appreciated, respected and loved? Instead of being put down, would you like to be built up and encouraged to make your dreams come true? How important would it be if this culture existed in our homes, workplaces and schools?

Read More
Success Redefined  by Christian Semlitsch

Success Redefined by Christian Semlitsch

To become a successful entrepreneur depends on many things. Some say it is luck, some say it’s skills, others say its money. Maybe its all of it. I have seen many successful entrepreneurs coming out of nothing. I came out of nothing and built my life two times from scratch. So I say: Luck is being prepared to a situation and to be ready to take full advantage of it at full risk. But to be true: Is that all it takes? So why do we face so many problems in our industrial countries?
Read More
Conscious Wealth Builders

Conscious Wealth Builders

Livia Caudell is the CEO and Founder of Conscious Wealth Builders, aglobal organization that is committed to bringing a higher level of consciousness to business;taking people and the planet into consideration before focusing on just profit maximization alone, such that we have a world that is working and thriving. Conscious Wealth Builders brings the principals of Conscious Capitalism into their core values, including trust, compassion, collaboration and value creation, which are all essential to having a healthy functioningglobal economy. Conscious Wealth Builders is an Education, Training, Development, and Coaching/Mentoring company that takes people through a powerful journey of personal development, giving them access to discovering their higher purpose, gaining clarity and vision of their life’s purpose and then giving them the tools and resources to create their very own conscious business that will make an impact and difference in the world.
Read More
BPO industry in  Bangladesh– An Overview

BPO industry in Bangladesh– An Overview

Once marred with illiteracy, poverty and corruption, Bangladesh is just no more an underdeveloped third world nation. The country, like its neighbors India and China, has become a home of massive human capital in the global map. With millions of graduates coming out every year willing to work, Bangladesh is set to be the next powerhouse of knowledge based Business Process Outsourcing destination.
Read More
“How to Create your Perfect Day...Everyday” via a former Robotics Engineer from California

“How to Create your Perfect Day...Everyday” via a former Robotics Engineer from California

I was the biggest skeptic when I heard about this concept 11+ years ago. Understandably, I was a high-level Robotics Engineer that worked with the biggest Semiconductor companies in Silicon Valley as well at the BioTech Hotbeds in Southern California. If you know any engineers (or you are one), engineers are some of the most skeptical people in the World.
Read More
Linking IoT and BPO: Emerging opportunities

Linking IoT and BPO: Emerging opportunities

I nternet of Thing (IoT) is a technology phenomenon. Any industrial product is amenable to be attached with sensing, semi-autonomous control and Internet address. Upon having such an outfit, these devices take new identity: IoT. Being upgraded to IoTs, these devices open the opportunity of remote monitoring and supervision from anywhere in the world over the Internet.
Read More
Opportunities of Business Process Outsourcing (BPO)

Opportunities of Business Process Outsourcing (BPO)

BPO orBusiness Process Outsourcing in banking is a major tactic for banking entities to deal with the challenges in market volatility, shortage of expertise, greater risk, fierce competition and cost savings.
Read More
BPO: Facing Future Challenges Today |  Protecting business, stakeholders & industry from insider threats!

BPO: Facing Future Challenges Today | Protecting business, stakeholders & industry from insider threats!

“To the business of BPO, facing future challengers today will ensure greater opportunities with managed and reduced liabilities while the business; stakeholders and industry are protected from insider threats.”

Kudos to BPO Summit Bangladesh 2015 for taking the initiative by helping the nation in achieving Digital Bangladesh Vision 2021 by aligning itself to that cause. Job opportunities are created for the skilled and trained youths in the field of ICT that opens the door to the world, welcoming businesses in with a promise of utilising technology and being competitive. Over time, sooner rather than later, Bangladesh will have to keep pace with intellectual property laws, privacy laws and data security laws in order to attract and keep foreign businesses. In becoming a digital nation, it is also imperative that the nation grow in tandem with the expectation of businesses and industries holistically.
Read More
BIG DATA FOR CRM | Next Wave of Big Data Utilization for CRM

BIG DATA FOR CRM | Next Wave of Big Data Utilization for CRM

"Big Data" a big business buzz word that changes the way businesses benefit from influx amount of data available today from multiple sources. Businesses now have the privileges to better understand their customers and prospects before they establish any communication with them. Massive amount of data is collected everywhere by man-made programs, applications, machines, etc. with or without user's knowledge and businesses now, can leverage on these data to better understand their customers. Big Data allows narrower customer segmentation, resulting in more precisely tailored products and services.

Read More
বিপিও সামিটের অনুষ্ঠানে ইউল্যাবে

বিপিও সামিটের অনুষ্ঠানে ইউল্যাবে

আগামী -১০ ডিসেম্বর একটা সামিট হবে, বিপিও সামিট

বিপিও মানে বিজনেস পসেস আউটসোর্সিংকথাটা মনে হয় সবাই জানে সে সঙ্গে এও জানে এর বর্তমান বিশ্ববাজার হচ্ছে মাত্র ৫০০ বিলিয়ন ডলার এর মধ্যে ভারতের দখলে ৮০, ফিলিপাইনের দখলে ১৬ বিলিয়ন

BPO: The Future Is Visual and Digital | IT'S BANGLADESH's Turn Now

BPO: The Future Is Visual and Digital | IT'S BANGLADESH's Turn Now

Though India and the Philippines dominate the IT-outsourcing, BPO (Voice) and shared services markets, the search for affordable and skilled talent now stretches to practically every location in the world. Except for countries in the grip of war or some major disaster, every nation has the opportunity to compete in the global market for skills.

Read More
Seminar on Career Opportunities in BPO Sector

Seminar on Career Opportunities in BPO Sector

With a view to promote BPO Summit Bangladesh 2015 among the uprising latent talents in Bangladesh, Bangladesh Association of Call Center Organization (BACCO) is organizing student activation programs in different Universities around the country. Currently a total of 16 universities are enlisted for the activation program. Enrolled universities are The World University of Bangladesh, Dhaka Polytechnic Institute, Stamford University, Eastern University, North South University, University of Asia Pacific, University of Liberal Arts, Port City International University (PCIU), Southern University Bangladesh, Metropolitan University, Shahjalal University of Science and Technology, American International University-Bangladesh (AIUB), East West University, BRAC University, Eden Mohila College, Dhaka University. BACCOSecretariat Committee is coordinating the seminars along with their partners: BASIS, Bikroy.Com, Aamra Technologies. The entire program was demonstrated with the presence of the honorable Mr. Touhid Hossain | Secretary General | BACCO, Md. Aminul Hoque | Joint Secretary General | BACCO, Ariful Hasan Apu | Director | BASIS Students Forum, SulaimanShukhon | Head of Marketing | Aamra Networks, Md. Mahbub Hasan | Asst. Manager | Bikroy.Com, Ahmed Hasan | Managing Director | Ryans IT, Yasin Arafat | Asst. Manager | Bikroy.Com, Gopal Debnath | Managing Director | Media Soft Data System and upcoming many more.

 
Read More
BB Governor advises bankers to create new entrepreneurs

BB Governor advises bankers to create new entrepreneurs

Bangladesh Bank (BB) Governor Dr. Atiur Rahman has advised the bankers to move forward with financial supports to create new entrepreneurs across the country.

Read More
Seminar on ‘Career opportunity’ held at World University.

Seminar on ‘Career opportunity’ held at World University.

Seminar on ‘Career Opportunities in BPO Sector’ held on 17th November, 2015 at World University of Bangladesh.

Read More
Bikroy.com is the Recruitment Partner of BPO Summit

Bikroy.com is the Recruitment Partner of BPO Summit

Bikroy.com and the Bangladesh Association of Call Centers and Outsourcing (BACCO) signed a memorandum of understanding (MoU) in Dhaka to further promote BPO Summit Bangladesh 2015.

Read More
Aamra is the IT Partner of BPO Summit

Aamra is the IT Partner of BPO Summit

Aamra Companies and the Bangladesh Association of Call Centers and Outsourcing (BACCO) signed a memorandum of understanding (MoU) in Dhaka to further promote BPO Summit Bangladesh 2015.

Read More